*Chotpot India Technologies*

****Refund Policy****

1. Eligible Refund Reasons

Missing Items: If part of your order is missing.

Wrong Items: If you receive the wrong item or items.

Food Quality Issues: If food is spoiled or doesn’t meet quality standards.

Delivery Issues: Long delays or if the order is never delivered.

2. How to Request a Refund

Use the app’s "Help" or "Support" section, often within the order history, to report an issue.

Specify the reason and add any necessary details, like photos, if requested.

3. Refund Process

Review Period: Some apps take a few hours or up to a few days to review your claim.

Refund Options: Refunds may come in the form of credits, app wallet balance, or directly back to your payment method.

Time Frame: Refunds can take anywhere from a few hours to a few days, depending on the payment method and policy.

4. Common Restrictions

Limited Window for Claims: Many apps require refund requests within a short period after delivery, often 24 hours.

Non-Refundable Items: Some items, like customized items may have stricter refund policies.

Credits Instead of Cash Refunds: Many apps prefer issuing credits for future use rather than cash refunds

If you have a specific app in mind, I can provide more detailed guidance.